OTM thinks it's right to disable a account without explanation? Then try to get in touch with them? Good luck. They take your money easily but customer service is non existent. They probably have a room full of accountants and a closet with one customer service rep.
OTM seems very lax on responding to questions regarding disabled accounts. They enjoy taking your dollars but the customer service is horrible. They never respond. I also asked for a phone number and mailing address but no reply on that either. Shame, shame,shame!