Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

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Re: really?!?

i've been going though the run-around with there support team also. My account has been banned since early July. I messaged them and it usually would take 2 weeks to get a response. Other times it was shorter. A lot of the times they would fail to answer questions. This would result in me having to ...

Re: How long?

Well, after about 10 business days I received a response. This time though they actually replied using multiple sentences. :shock: They still failed to answer the main question. I asked, " How long was my account disabled for?" :? Well I guess I'll have to wait another 10 business days for...

Re: How long?

The first time i contacted support team. it took 2-3 business days. The first and second time I contacted appeals team took 2-3 business days also. As for the 3rd time. It has been 5 business days now. Hopefully they respond next week. Anyway, don't expect much. Each reply was one short sentence. Th...

Re: How long does it take to get a response from support ema

To whom it may concern(someone else who had to email them). I sent 1 email. It took 2 ½ - 3 days to get a response. However, they redirected me to another department/ email address. So I had to send an additional email to the other department. So now i'm waiting to get a response sometime next week.

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