Celtic Heroes

I have no idea which server I was on. When I log in now, I have to create a new character and it offers me no server options. This program should be more stable than this. I’ve lost EVERYTHING. This includes all of the advances I’ve paid a lot of money for.

On Wednesday, Nov 21, my app froze at the loading screen. This continued for 3 days until I finally deleted and reinstalled the app. When I logged into the app my character and all of its progress was gone. What can be done to correct this?