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Does otm do anything about their paying customers?
Posted: Sat Jul 06, 2013 2:54 am
by celticheroesfan
So ive been scammed a by 700k and my awesome clan outliers!

said maybe if we sent enough tickets otm would do something. Then no offence to yum. But he said otm wont do crap :/ so is it true otm doesnt do ANYTHING to scammers? So the scammer will be playing for months to come? More like scamming. He doesn't even use the items or lvl up. Otm. You should at least hire secret trusted moderators to do something.
If your wondering he took
Heroic boots and gloves
Wrymbone axe
100k
Opal rouge bp legs and dagger.
Otm stop the 8yr olds from stealing 1000s of $
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 06, 2013 2:58 am
by FrostKnight
How did you even get them scammed.......
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 06, 2013 5:47 am
by Jugg
OTM is not responsible for any in game trade that you do. Therefore OTM will not do anything even if you send support messages for scamming
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 06, 2013 7:31 am
by Continuum
yup when u get scammed otm wont do anything unless u lost ur account which they might give back to you.
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 06, 2013 8:32 am
by Voldemort
I suppose customers pay when they trust the game. You trust the game when you have enough experience. Experienced players shouldn't be scammed that much of items and gold. All trades are final. OTM holds no responsibility for you getting scammed so why should they do anything else other than punish the player? Send an in-game support ticket - it's better than doing nothing at all.
Re: Does otm do anything about their paying customers?
Posted: Sun Jul 07, 2013 5:39 am
by Continuum
lol i sent in a ticket and as far as i know, he still running around on his character.
Re: Does otm do anything about their paying customers?
Posted: Fri Jul 12, 2013 10:27 pm
by Insain
There are ways within code to trace items (if they are not currently added OTM should add them.) Obviously they cannot give you the items back but they could atleast investigate reported cases of scamming and trace the scammed items and look for common factors (isp/serial/id) so they could take proper action against someone (not same character) who has multiple claims of scamming against them and ban them from the game.
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 13, 2013 2:12 am
by celticheroesfan
There are ways within code to trace items (if they are not currently added OTM should add them.) Obviously they cannot give you the items back but they could atleast investigate reported cases of scamming and trace the scammed items and look for common factors (isp/serial/id) so they could take proper action against someone (not same character) who has multiple claims of scamming against them and ban them from the game.
Otm used to actually do something. Then they got lazy
Re: Does otm do anything about their paying customers?
Posted: Thu Jul 18, 2013 3:16 am
by Wabbajack
Voldemort just answered ure question.nope
Re: Does otm do anything about their paying customers?
Posted: Sat Jul 20, 2013 4:29 pm
by Hawkye
The million dollar question is:
Why in almost all cases the scammed player is a experienced one?...
Edit:
The question might be this:
They never learn or never read rules