I did. They said i traded it to someone and they wont refund it. Honestly, I didn't sell nor trade it to anyone. I might have mailed to my bank account.
You all act as though OTM is some incompetent company. Of course they have trade logs and yes you did trade it off, they wouldn't just lie about that. They're not obligated to return anything as it's your mistake for either giving your password out, allowing someone onto your device, or trading items away.
You don't think they have trade logs, or any ligs besides plat purchases? Send in a support ticket saying you dropped something that you didn't drop, enjoy the response you get.