Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: If every high lv could read this

#22
Just to confirm a few things:

A user will not be banned just because people hate them for no reason. When someone files a support ticket against a user, the user is looked at to see if any rules are broken. This means that the user must have done something that the support team deemed inappropriate, and so they were banned.

Yes, the user may have spent lots of money, but it's up to them to have a good reputation.

If the user still thinks that they have been banned unfairly, get them to look at this: http://celtic-heroes.com/forum/viewtopi ... 71&t=14400
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Re: If every high lv could read this

#23
He deserved the ban, as do a few others.
+1 for this.

I completely agree with this because I know the real reason why he was finally banned. It had nothing to do with a "hate" from higher levels and everything to do with the course of his own actions. Perhaps you shouldn't blame others for someone else until you honestly have all the facts. While I can sympathize with a player invested in the game whom suddenly forgets their account info or cant log in, I can not support or sympathize with a player who breaks otms rules so shamefully by harassing others and then complains when they are banned. That's fully on them.
A user will not be banned just because people hate them for no reason. When someone files a support ticket against a user, the user is looked at to see if any rules are broken. This means that the user must have done something that the support team deemed inappropriate, and so they were banned.
+1 for this as well.

OTM will not ban a player who potentially will spend money on the game without looking at the support tickets against them and investigating the matter. When they looked into the issue at hand they decided that this was the proper course of action. You have to assume there is a reason for this otherwise they wouldnt even have been bothered to take action.

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