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What to do when ur account gets disabled?
Posted: Mon Jan 27, 2014 3:40 pm
by ned2992
My druid account NaturesHeal gots disabled by support. I send a few email with an appeal to enable my account. What to do now because a few weeks have gone without an answer?
Re: What to do when ur account gets disabled?
Posted: Mon Jan 27, 2014 3:51 pm
by Basalt
My druid account NaturesHeal gots disabled by support. I send a few email with an appeal to enable my account. What to do now because a few weeks have gone without an answer?
Try sending a in-game support ticket.
Be very polite, concise, address the problem and the problem only, do not use contractions, do not say "plz" or "u", and you should get a quick reply.
Re: What to do when ur account gets disabled?
Posted: Mon Jan 27, 2014 4:12 pm
by CommunityBot
To appeal the disabling of an account, please use the Celtic Heroes Appeals Procedure.
More information on the procedure can be found here:
http://celtic-heroes.com/forum/viewtopi ... 71&t=14400
Re: What to do when ur account gets disabled?
Posted: Mon Jan 27, 2014 4:18 pm
by Basalt
My druid account NaturesHeal gots disabled by support. I send a few email with an appeal to enable my account. What to do now because a few weeks have gone without an answer?
Try sending a in-game support ticket.
Be very polite, concise, address the problem and the problem only, do not use contractions, do not say "plz" or "u", and you should get a quick reply.
Never mind, it says NOT to do this.
Re: What to do when ur account gets disabled?
Posted: Mon Jan 27, 2014 7:25 pm
by ned2992
thnx for the advice. but should i send another mail? because i already have sent two mails now. Should i give it a rest for a while?
Re: What to do when ur account gets disabled?
Posted: Fri Jan 31, 2014 4:37 pm
by elletopo
excuse me to ask this, but isn't Naturesheal the same person who sells his account to people, then logs into it in order to get it back after they gear it up and put their items there? maybe you got reported therefore for this type of illegal activity?
Re: What to do when ur account gets disabled?
Posted: Fri Jan 31, 2014 4:40 pm
by Basalt
excuse me to ask this, but isn't Naturesheal the same person who sells his account to people, then logs into it in order to get it back after they gear it up and put their items there? maybe you got reported therefore for this type of illegal activity?
I thought that was a different druid, whos name has sub and 0 in it.
Re: What to do when ur account gets disabled?
Posted: Fri Jan 31, 2014 6:43 pm
by Vulture
excuse me to ask this, but isn't Naturesheal the same person who sells his account to people, then logs into it in order to get it back after they gear it up and put their items there? maybe you got reported therefore for this type of illegal activity?
I thought that was a different druid, whos name has sub and 0 in it.
Naturesheal does it too, sigh. This guys account should stay disabled
Re: What to do when ur account gets disabled?
Posted: Fri Jan 31, 2014 10:48 pm
by demannen2
when I was a noob i bought also natureheals from tranquilze. And guess what the next day after i got someone else was using natureheals
Re: What to do when ur account gets disabled?
Posted: Fri Jan 31, 2014 10:56 pm
by ned2992
This is NaturesHeal with two big letters. I never sold my account. I guess that waa someone else. I send an email to support and they said i changed email to much. They never said anything about attempts from selling the account. I send an email to request to enable the account and in the middle of the conversation they didn't respond anymore. I was only asking for help, but if u accuse me of scamming ot something in that way nevermind then. Then i try to do this on my self