Missing purchases
Posted: Thu Oct 06, 2022 2:15 pm
Heroes!
This message is for anyone who had an issue with their ordered items and who still has not received the package.
AppStore
If you are on an iOS device, please use the link below to follow the steps and contact Apple Support desk for a refund of the missing purchase.
https://support.apple.com/en-us/HT204084
Google Play Store
If you are on an Android device using the Google Play Store, please contact our support desk with the full emailed receipt that contains the GPA number of the document and send any additional information about your account, so they can send you the items.
https://support.decagames.com/hc/en-us/ ... 5565771549
We are very sorry for the inconvenience!
This message is for anyone who had an issue with their ordered items and who still has not received the package.
AppStore
If you are on an iOS device, please use the link below to follow the steps and contact Apple Support desk for a refund of the missing purchase.
https://support.apple.com/en-us/HT204084
Google Play Store
If you are on an Android device using the Google Play Store, please contact our support desk with the full emailed receipt that contains the GPA number of the document and send any additional information about your account, so they can send you the items.
https://support.decagames.com/hc/en-us/ ... 5565771549
We are very sorry for the inconvenience!