That point is actually level 58.If he is 37, he is about to hit one of the points where new players quit. There are some very difficult levels where there are few mobs to level on efficiently if you are not an alt that was geared by your main. I forget now exactly, but they are in the 40s and 50s. Lots of people breeze through to there, then quit. Try to do it without plat until at least 70. It is tough. I have always thought that this was a drawback to increasing the player base. With 225+ levels, the grind should have a smooth gradual climb, but the mob level distribution is not even.
Once you reach level 58, boars dont give you enough xp, there arent enough whisps to level on, and bloodgrove druids/pirates are too high level. This leaves you with the fairy pit as your only leveling option for level 58-65.
The problem is not the fairy pit- the problem is the loredancers in them. Even for me, a level 61 toon with full lux and ancient armour, those loredancers are the biggest pain in the ass. The reason is as soon as you aggro them, they cast their energy shield skill, which lasts ONE WHOLE MINUTE. That means that for one minute, you just have to stand there taking hits from it until you can finally kill it. Waste of lix time and extremely hard for new players to stay alive.