Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Refunding?

#11
I spent all my gold(2mil) on lux and gear. I baught wrymbone armour because i thought it was best nonquest armour and now im lvl 160. I didnt realize there would be more and now i have this crap armour with no gold. I saved for months for update. I am really dissapointed that otm wont refund the gear.
-Hard work beats talent when talent doest work hard-

Re: Refunding?

#12
I spent all my gold(2mil) on lux and gear. I baught wrymbone armour because i thought it was best nonquest armour and now im lvl 160. I didnt realize there would be more and now i have this crap armour with no gold. I saved for months for update. I am really dissapointed that otm wont refund the gear.
can i see the screen shot of the bones armor
Image

Re: Refunding?

#14
I spent all my gold(2mil) on lux and gear. I baught wrymbone armour because i thought it was best nonquest armour and now im lvl 160. I didnt realize there would be more and now i have this crap armour with no gold. I saved for months for update. I am really dissapointed that otm wont refund the gear.
Think twice before buying something...
If you did soms research ( like most of us i hope ) you've figured thag there is a seond tier of bone armor. S
Lv152 warrior ToFat4Fun
Lv182 DUTCHWIZARD LUGH
(And some alts)
Image

Re: Refunding?

#16
by Eliminater » Wed May 08, 2013 3:43 pm
I wanted to clear up my post onnthis thread , I am not against refund for a mistake purchase or even 2 but using support as means of constantly exchanging gear should not be allowed , the items in lux shop should not be for rent .
I agree. Furthermore i dont OTM are EVEN offering that :(

But dont get me wrong here; Great update! :)
Catz Level 130+ DPS ranger
Un elixired to level 115

If you put water in a bowl it becomes the bowl, go with the flow - be like water
World Morrigan

Re: Refunding?

#18
I seriously hope they do refund for mistakenly purchased items.

I went to the new lux items and thought I bought two bracelets and one ammy. When I looked at it I had 3 ammys of annihilation. Not very useful. Probably I somehow misclicked but I now have 1 mill sitting in useless lux :(

I did write them two days ago but they are probably busy.
  • Playing since Christmas 2011
    Remove BoE
    Make new endgame content providing similar rewards but without the need for dominant clans
    Add horizontal content

Re: Refunding?

#19
I also had an issue with the wyrmbone great axe, I thought finally a great axe that was one handed as it says in the discription but i bought it and its still the same two handed weapon. How is it fair that i do not get a refund for a mistake the game made.
World- Belenus
Clan - Elementals
Drkgrunt (Warrior) lvl 192
DrksDream (Druid) lvl 152
Drkone (Rouge) lvl 132
Silentknight (warrior) lvl 123

Re: Refunding?

#20
In my almost child like lux excited, game is finally here sugar high, I clicked and bought the wrong ring then proceeded to send in a support ticket after I re-purchased the correct one, so I guess if they don't refund it, I either take a loss or try and resell new lux at a discount. Either way, it is 100% my fault for not fully reading what I was clicking on. :cry:

Best way for OTM to cut down on the number of refund requests is to have a "rent" feature on each item, where for a certain amount of gold you can try a temporary item (maybe just like the faerieland quest items from OW with a preset # of uses or time) for a little while. I know people will argue doing something like that then becomes a scammer issue with bait and switch or selling a look alike item, but that is why you name the item Demo, etc so people can distinguish it from the real deal.
Homeworld: Gwydion
Clan: Relentless

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