Hi Everyone,
We need as much info as you can provide us regarding the crashing!
What device are you using?
What OS are you running?
Where in the game are you crashing (login, character select, specific zone, etc)?
Any other details that you feel may be useful.
We're looking into this right now.
Devices: iPhone 5s and iPad 3rd gen
Location of crashes:
iPhone 5s crashes after character log in and when the game loads. After you are loading into any area in the game and you try to move it instantly crashes. Tested 20+ times. Device has storage and clear cashe and is the latest software 12.01.
ipad 3rd gen: will load the game if I’m on the lowest graphics settings but is very laggy and if you try to travel anywhere by foot it crashes in seconds. I can however travel by ley as long as I don’t move after.
Locations of crash: fignals cave, summoning, castle, global arena, shalemont, Arcane, and corrupted gardens. All areas are crashing when I try to move in the area.
Both devices using the latest iOS software