If no one bought plat or chests or bought a very minimal amount just to get a few lix, it would give an incentive for the company to change things.
For a year or 2, there have been mass complaints about the chests. But, sure enough, it's not uncommon to read 'I bought chests again and they still suck.'. And they will continue to as long as players keep buying them.
As zyz said, the only way to show we want change is to vote with our wallets. I havnt bought any since the dragons were added and spent several hundred to get one egg. I will not be buying chests or plat until they are changed for the better.
Also, isn’t any iOS app suppose to show odds now of any loot boxes that app sells? Has anyone seen odds yet? I thought this was suppose to be added when new update came out. There have been posts asking and they usually get locked or removed.