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Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:06 am
by bob the mage
Just wondering why.

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:16 am
by Rikitt
Somebody in clan said it's to fix leaderboards since they're down.

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:17 am
by Angmar Reid
I’m sure there’s a good explanation. :)

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:18 am
by Difinitus
Hey there,

There was some miscommunication internally. There will be a quick reset in order to fix a line of code that resulted in the weekend's server performance, as well as add some additional logging to alert our team and prevent future instances.

I sincerely apologize for the inconvenience. We'll make sure to give players a heads up of future restarts outside of the game, with as much time as possible in the future.

Downtime will be just a few minutes.

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:22 am
by Xsyklz
Hey there,

There was some miscommunication internally. There will be a quick reset in order to fix a line of code that resulted in the weekend's server performance, as well as add some additional logging to alert our team and prevent future instances.

I sincerely apologize for the inconvenience. We'll make sure to give players a heads up of future restarts outside of the game, with as much time as possible in the future.

Downtime will be just a few minutes.
Thank you I love that idea. So you guys would automatically be notified if numbers are low/0?

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:23 am
by Angmar Reid
Hey there,

There was some miscommunication internally. There will be a quick reset in order to fix a line of code that resulted in the weekend's server performance, as well as add some additional logging to alert our team and prevent future instances.

I sincerely apologize for the inconvenience. We'll make sure to give players a heads up of future restarts outside of the game, with as much time as possible in the future.

Downtime will be just a few minutes.
Thanks Difinitus!

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:26 am
by Difinitus
Thank you I love that idea. So you guys would automatically be notified if numbers are low/0?
Server numbers was in the normal threshold, but there was some degradation on our back-end that caused players from performing certain actions and other players from logging in.

We're essentially adding an early warning system so our LiveOps team can respond quicker.

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 4:34 am
by Apples-Bele
Hey there,

There was some miscommunication internally. There will be a quick reset in order to fix a line of code that resulted in the weekend's server performance, as well as add some additional logging to alert our team and prevent future instances.

I sincerely apologize for the inconvenience. We'll make sure to give players a heads up of future restarts outside of the game, with as much time as possible in the future.

Downtime will be just a few minutes.
Been 20minutes and hasn’t been posted on announcements at all

Re: Rumor of a reset yet no news posted on forums?

Posted: Tue Feb 26, 2019 5:26 am
by bob the mage
Thanks for the update Difinitus :)

Re: Rumor of a reset yet no news posted on forums?

Posted: Wed Feb 27, 2019 6:26 pm
by DTrain976
this sounds great. thx for the update!