Celtic Heroes

Is anyone else having support take over a week to respond to a ticket? All I have a change the username because an android player has the same which is me because I played on Android previous phones ago, now it says account conflict pw, username needs to be changed. All they have to do is add ios to the end of my username and say hey it’s done but it seems like it’s taking forever, I even sent them the Apple receipt of over $150 on plat. Seems slow to respond, I am loosing interest in playing because I’m not going to grind the levels again. Like what are they gana email me in a month once I loose interest? Feels like they’re loosing players and money because of this.

Happens quite often. Devs are busy with more important stuff. All you can do is wait..

It shouldn’t be a week delay at the moment 2-3 days, Difinitus will have a look tomorrow

Thank you schwing

8 days and counting and I've spent WAY more than $150. Not spending any more, though.

8 days and counting and I've spent WAY more than $150. Not spending any more, though.

That’s rookie numbers._.

What, days waiting for a response or $’s spent. Quite frankly, I’m ashamed and embarrassed to post how much I’ve spent on this game, but like I said, I’m done.

I only stated $150 in receipts lol I have blown a lot more than that

I spend 3k on this game and still waiting for support respond to an email from 3 months ago.. about an account that got disabled in 2015...

So they finally did respond but they said the username and email but when I go to reset the password it says wrong username or email, stating the email is not linked to the account as I have tried all my emails... replied stating the email is incorrect, now waiting for another reply just waiting to play the game