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Forgot username and password

Posted: Wed Nov 27, 2019 11:39 am
by dragonlordDL
Hello, can i get some help please i forgot my username and password

Re: Forgot username and password

Posted: Wed Nov 27, 2019 11:56 am
by Difinitus
Hello,

The forums are not monitored by our Customer Support Team. Please email [email protected] with as much as the following information to the best of your ability in order to expedite the process in recovering your account:
  • Username
  • Email registered to the account
  • Account creation date
  • Last login date
  • Some trades on the account
  • Character name and server
  • Some alternate characters on the account
  • Purchase dates for any platinum on the account (if any)
Thank you.