Celtic Heroes

I am a returning player and have a ranger lvl 170+ called richie777 in either world balor or gwydion can’t recall exactly which as it’s been quite a while since I’ve played. I’ve been trying to resolve this login issue for coming up to 2 weeks now. I have done password reset etc and still unable to log into game but no problem logging into this site with the account details. I have contacted the support team and several other admin and board personnel to resolve this, and still I cannot login and have had no reply or help to sort it. Can anyone please help me or put me in contact with someone who can help sort this.
Thanks...

Hello and welcome back to Celtic Heroes!

The Support Team does not monitor the forums and are the only ones who are able to assist you with this matter. Since you have already emailed Support, I ask that you please wait for a response as they are working to respond to everyone's inquiry as soon as possible. Things have been slightly delayed for us here due to COVID-19, but we're working to respond to everyone quickly.

Thanks for your understanding!