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Login glitch

Posted: Mon May 11, 2020 5:02 am
by Skerwald
I can't log in, it's stuck on the loading screen again. I thought this glitch was fixed :(

Re: Login glitch

Posted: Mon May 11, 2020 5:06 am
by -MF-
same here!

Re: Login glitch

Posted: Mon May 11, 2020 5:19 am
by Apples-Bele
Hello Heroes,

Please try restarting your device and checking your internet. We are not aware of any login issues on our end at this time.

Thanks,
Support Team

Re: Login glitch

Posted: Mon May 11, 2020 5:31 am
by Difinitus
Hello Heroes,

Please try restarting your device and checking your internet. We are not aware of any login issues on our end at this time.

Thanks,
Support Team
I don't know when our Support Team responded to you with this message, but it wasn't about this issue players are experiencing currently.

Re: Login glitch

Posted: Mon May 11, 2020 5:32 am
by Stephone
Hello Heroes,

Please try restarting your device and checking your internet. We are not aware of any login issues on our end at this time.

Thanks,
Support Team
I don't know when our Support Team responded to you with this message, but it wasn't about this issue players are experiencing currently.
Get rekt

Re: Login glitch

Posted: Mon May 11, 2020 6:10 am
by Apples-Bele
Hello Heroes,

Please try restarting your device and checking your internet. We are not aware of any login issues on our end at this time.

Thanks,
Support Team
I don't know when our Support Team responded to you with this message, but it wasn't about this issue players are experiencing currently.
Was sarcasm, never said they said that, I know well enough messaging them won't get any help anyway. We all know the issue players are experiencing currently is just worse servers than before. Nothing we can do about it

Re: Login glitch

Posted: Mon May 11, 2020 6:26 am
by Difinitus
Hello Heroes,

Please try restarting your device and checking your internet. We are not aware of any login issues on our end at this time.

Thanks,
Support Team
I don't know when our Support Team responded to you with this message, but it wasn't about this issue players are experiencing currently.
Was sarcasm, never said they said that, I know well enough messaging them won't get any help anyway. We all know the issue players are experiencing currently is just worse servers than before. Nothing we can do about it
The servers are not worse or "downgraded" than before. The community is growing and increasing the strain of the login servers.

Ensuring players are able to login in an timely manner and reducing disconnects remains is one of the team's top priorities. Thank you for letting us know when it's not working and for your patience while we work to make it better.

Re: Login glitch

Posted: Mon May 11, 2020 6:22 pm
by Skerwald
The servers are not worse or "downgraded" than before. The community is growing and increasing the strain of the login servers.

Ensuring players are able to login in an timely manner and reducing disconnects remains is one of the team's top priorities. Thank you for letting us know when it's not working and for your patience while we work to make it better.
Maybe it has something to do with the new event? After you guys fixed it by removing damage numbers or something I had no problems, but after this reset I suddenly do.

Re: Login glitch

Posted: Mon May 11, 2020 7:59 pm
by SirJackIII

I don't know when our Support Team responded to you with this message, but it wasn't about this issue players are experiencing currently.
Was sarcasm, never said they said that, I know well enough messaging them won't get any help anyway. We all know the issue players are experiencing currently is just worse servers than before. Nothing we can do about it
The servers are not worse or "downgraded" than before. The community is growing and increasing the strain of the login servers.

Ensuring players are able to login in an timely manner and reducing disconnects remains is one of the team's top priorities. Thank you for letting us know when it's not working and for your patience while we work to make it better.
Haven't really noticed that much of a growth in the community that it would cause a strain on the servers lol...

Re: Login glitch

Posted: Mon May 11, 2020 9:36 pm
by HealsOfHell
Haven't really noticed that much of a growth in the community that it would cause a strain on the servers lol...
Well, if you look at the most users online at once from the forum, then you will see that it was on February, 2020 with 1111 users on at once. So, the community is certainly growing. Not sure how that compares to before, but at least it was a recent time.