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Account Banned

Posted: Tue May 12, 2020 8:43 am
by Flammifer
My account, was banned off of what i believe is insufficient evidence. I am a frequent platinum buyer and I was accused of something I didnt do and had my account banned. I message appeals multiple times with no response. I have been playing this game since 2012 and I do not appreciate the way support treats me an others. Show me evidence or unban my damn account. My main toons name is Nutrition and is a 216 druid on Herne. I need the account back to help the clan. You guys messed this up now fix it.

Re: Account Banned

Posted: Tue May 12, 2020 9:58 am
by Robert
Hello,

Unfortunately our Support Team does not monitor the forums. Please submit a ticket in-game and the team will assist you as soon as possible. Response times may be delayed due to the unprecedented situation with COVID-19.

We appreciate your patience and understanding in this regard.