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IOS Issues
Posted: Mon Nov 09, 2020 1:10 pm
by MrTiger
Can't connect to game , reinstalled several times...
Anyone familiar with this issue please advise.
Re: IOS Issues
Posted: Mon Nov 09, 2020 1:25 pm
by Reef
Same, cant login using ipad air or iphone, just endless cycle of “checking for update” but can play on my android
Re: IOS Issues
Posted: Mon Nov 09, 2020 1:54 pm
by Spark2011
Same-here, Both my Iphone and Ipad have been stuck on the loading screen for awhile now. Today i noticed they were stuck on the continuous circle "Checking for updates", so i checked the app store and noticed a update, Now the Spinning circle is gone and is Back to being stuck on the loading screen.
Re: IOS Issues
Posted: Mon Nov 09, 2020 6:06 pm
by DubNinja
Same exact problem. Yesterday I could log in just fine without the update. Today says checking for update and I updated. One of my iPads can log in my other cant get past the check update loading screen iPad Air 2. Please fix this guys like what the frig the update sucked anyways why it have to be even worse than suck
Edit* I deleted app reinstalled it works now just fine
Re: IOS Issues
Posted: Mon Nov 09, 2020 6:12 pm
by SirGelebron
Hey All,
This morning i experienced same issue in terms of "waiting for update".. all i had to do to solve this is go to the AppStore and there was an update for Celtic Heroes. After updating the game issue seemed to go away and the game is running just fine. Hopefully this will help some of you. If in case this doesn't help.. best bet is to just reinstall the game completely.
Re: IOS Issues
Posted: Mon Nov 09, 2020 6:17 pm
by Spark2011
Updated, deleted and reinstalled. The updating circle is gone, but now back to being stuck on the loading screen once again....
Re: IOS Issues
Posted: Mon Nov 09, 2020 7:26 pm
by SirGelebron
Updated, deleted and reinstalled. The updating circle is gone, but now back to being stuck on the loading screen once again....
are you trying to login in by pressing "continue" or you logging in from character selection screen.. cause if you able to get to the character select screen i would suggest to use the "Character Stuck" option to see maybe it has something to do with the location of the character (had some like that happen to me).
And if that doesn't help.. i guess only thing gonna be left to do is wait until Dev Team comes back to work and fixes this issue.
Re: IOS Issues
Posted: Mon Nov 09, 2020 8:21 pm
by Spark2011
not logging in, the app loading page. But thanks for the help
Re: IOS Issues
Posted: Tue Nov 10, 2020 3:49 am
by Difinitus
Hello,
There is an update for iOS users in the store (Version 3.7.3), please make sure that you've updated to the latest version of Celtic Heroes.
If you continue to have issues loading the game, please contact our support team at
[email protected].
Thank you.
Re: IOS Issues
Posted: Tue Nov 10, 2020 7:39 am
by Spark2011
Hi Difinitus
The update has had no effect and quite a few of us are still stuck on the loading page. I have emailed support and over the last week or two, they have been unable to provide us with a effective resolution.