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Asking for support help
Posted: Sat Dec 11, 2021 7:23 pm
by Loco cola
I accidentally dropped 29 event chests while opening on Arawn. Character name is sorlla oturley.
Re: Asking for support help
Posted: Sun Dec 12, 2021 9:39 pm
by Loco cola
I accidentally dropped 29 event chests while opening on Arawn. Character name is sorlla oturley.
Looking for acknowledgment from support this message was seen. 29 chests is 1450 plat. This is a very large amount of money. I would like to get these chests returned to my character ASAP. With the money I’ve spent recently on this game (hundreds in the last month) it’s absolutely ABSURD that I cannot even get acknowledgement after 2 days
Re: Asking for support help
Posted: Mon Dec 13, 2021 11:23 am
by Loco cola
Still no response. This isn’t the game I used to play, we used to be able to get responses to these issues in hours or minutes. Yes I also submitted a in game support ticket which was existed longer than this forum post.
Re: Asking for support help
Posted: Mon Dec 13, 2021 11:36 am
by Difinitus
Hello,
The support team does not monitor the forums. Since you have indicated that you created a ticket before creating a thread, please wait for a reply from our Support Team.
Thank you for your patience.