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Huge Mistake - Help Needed
Posted: Mon May 06, 2013 10:24 pm
by Jake
Hello. I rushed into the Corrowmore Tunnels, and, thinking that Cabry the Squire (lvl 100 req lux) was the only lux shop, sold my Golden Quiver of Fire to him and bought a Talisman of the Earth, a Ring of Haste, and a Fiery Quiver of Beasts. I was not aware that there was a better lux shop at Lord Ealdwin ( lvl 150 req). Could my Golden quiver of Fire be refunded, my Talisman of the Earth and Fiery Quiver of Beasts be taken away and replaced with the gold I used to purchase them, and 112500 gold subtracted for the amount that I sold the Golden Quiver of Fire for? Thank you so much.
In-Game name: Jake408
World: Epona
Re: Huge Mistake - Help Needed
Posted: Mon May 06, 2013 10:25 pm
by admin
Hi there, please make a support ticket ingame and the support team can help you with this.
Re: Huge Mistake - Help Needed Stil
Posted: Tue May 07, 2013 1:09 am
by Jake
Sent 2 tickets...no reply yet. I know it takes a while but I want to start training and I'm worried if I do anything I wont be refunded.
Re: Huge Mistake - Help Needed
Posted: Tue May 07, 2013 1:23 am
by pigman
it might take a day or two
Re: Huge Mistake - Help Needed
Posted: Mon May 13, 2013 10:26 pm
by Jake
I've sent in 4 support tickets since the day of the update...still no response. Help please.
Re: Huge Mistake - Help Needed
Posted: Mon May 13, 2013 10:28 pm
by Jcooooooe
Support has taken me around 5 weeks to get
Me back a ring I dropped. Sent multiple requests too!
Re: Huge Mistake - Help Needed
Posted: Mon May 13, 2013 10:34 pm
by spacemod
Same here with my character
Re: Huge Mistake - Help Needed
Posted: Mon May 13, 2013 10:39 pm
by Weezy011
I've sent 6 tickets about wrong purchase been atleast a week with no response
Re: Huge Mistake - Help Needed
Posted: Mon May 13, 2013 10:51 pm
by LoneWolf72
At least Celtic Heroes even has a support

Re: Huge Mistake - Help Needed
Posted: Tue May 14, 2013 12:00 am
by Pixxie
The problem is that insted of otm having to deal with one email from each person about the problem they are having. They are getting 6 emails from the same person about the same thing. So to speed things up for everyone, only send in one support ticket for your problem. They read them all. You and everyone else will be helped as soon as they get to your ticket. Posting multiple tickets just makes the line your waiting in longer. So if you can all stop, that'll be great.(Insert picture of Lumberg, sipping coffee here)