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Log In Issues with Certain Devices
Posted: Tue May 07, 2013 2:42 pm
by CommunityBot
We are aware that there are players with certain devices who are having trouble logging into the game.
We have now fixed these issues and we will be submitting a new version of the app to the App Store.
As soon as this new version is available to download we will post an announcement.
Thank you for your patience during this time, and we apologise for any inconvenience this has caused.
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 2:52 pm
by Pestillence
This means we will have to wait for it to be approved again?
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:07 pm
by CommunityBot
This means we will have to wait for it to be approved again?
We're going to attempt to fast-track the app through the approvals procedure, however we can't guarantee anything.
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:23 pm
by Scatha
LOL, seriously? What was beta for if not to make sure all devices functioned with the update?
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:26 pm
by CommunityBot
LOL, seriously? What was beta for if not to make sure all devices functioned with the update?
The issue affected some devices with USA carriers in particular, which is one of the reasons why we weren't able to pick this problem up here in Scotland.
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:31 pm
by Scatha
LOL, seriously? What was beta for if not to make sure all devices functioned with the update?
The issue affected some devices with USA carriers in particular, which is one of the reasons why we weren't able to pick this problem up here in Scotland.
So, you had no one from the US on these devices in beta? Fairly short-sighted, no?
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:33 pm
by Viscious
Dont be a jerk. They are prompt and reaponsive.
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:35 pm
by Scatha
Dont be a jerk. The are prompt and reaponsive.
No ones being a jerk. I have a lot of friends who use Minis who aren't very happy right now, not to mention a very grumpy husband. The update should never have been released if it can't function on certain devices, those problems SHOULD have been worked out in beta. It's called beta testing for a reason, to test it and work out problems.
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:39 pm
by ShannonFromLugh
Atleast they tried.

thanks OTM. Its working on my Iphone 3g
Re: Log In Issues with Certain Devices
Posted: Tue May 07, 2013 3:41 pm
by pigman
There were people in beta from the US on these devices, it was not a problem we could test because we installed the app privately not through the app store