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NativeX question

Posted: Mon Sep 02, 2013 8:34 pm
by Doc
I've had the issues with the pending transactions with NativeX that everyone else has been having. I sent in a support ticket last week and another today to NativeX. Just wondering if anyone has received help or a response from them outside of the generic email they send when you email the support team

Re: NativeX question

Posted: Mon Sep 02, 2013 8:37 pm
by LeGenDzZ
It is all a scam. OTM is making money by NativeX. I don't know a single person who received plat.

Re: NativeX question

Posted: Mon Sep 02, 2013 9:03 pm
by Doc
I have received plat from a few of the offers, including a few of the run and installs. Just few and far between. I've gotten maybe 30 plat and have a few hundred pending. I've read a few people on the forums say they haven't had any problems.

Re: NativeX question

Posted: Mon Sep 02, 2013 9:30 pm
by xvanguardx
It is all a scam. OTM is making money by NativeX. I don't know a single person who received plat.
I've gotten

Re: NativeX question

Posted: Mon Sep 02, 2013 11:01 pm
by admin
Many people are getting plat without any problems, however some people are having their offers stuck on pending.

If the offer doesn't complete, nobody gets anything - nativeX doesn't get paid by the advertisers, OTM doesn't get anything, and players don't get plat. So it's very far from a scam, as the only time anyone benefits is if the offer completes.

So please if you get an offer stuck on pending, click the 'ask for help' button and report it to nativeX. This is an externally provided service for the benefit of players who don't/can't buy plat from the app store. OTM has no control over this service, it's an external service 100% controlled and run by nativeX.

So remember, please if your offer gets stuck on pending click the 'ask for help' button and report it to nativeX so they can do something about it.

Re: NativeX question

Posted: Mon Sep 02, 2013 11:35 pm
by Doc
I was curious as to if NativeX has responded to anyone who has sent an email to them. I have sent two and have heard nothing back. It's been the 3 business days they said it would take.

Re: NativeX question

Posted: Tue Sep 03, 2013 5:14 pm
by Doc
Has anyone heard anything from NativeX? I still have not.

Re: NativeX question

Posted: Tue Sep 03, 2013 6:15 pm
by Skenkee
It's been only a day.
I did a few offers and got some platinum. Also a few didn't pay out yet. But anyway this has nothing to do with OTM. So I don't think these forums here can help you.

Re: NativeX question

Posted: Tue Sep 03, 2013 6:57 pm
by Doc
It has been 4 business days since I have contacted them. If you would read my post it is clear I know that OTM cannot help me. I am not asking them to help me. I am asking the people who post on the forums and have problems with NativeX if they have had any contact with someone from NativeX. So yes I do believe this is the correct place to post something of that nature.

Re: NativeX question

Posted: Wed Sep 04, 2013 3:43 am
by Rogue216
So far I got 6 plat -.1