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NativeX Query Reply

Posted: Thu Sep 05, 2013 5:43 am
by Voldemort
So I got an email 5 working days later saying the following:


Greetings ,

I am sorry for the inconvenience. I have manually credited your app for any missing currency. You should now be able to open your application and receive your currency. If for any reason you believe you still have not received your credit, please let me know what offers you are having trouble with.

Free apps have to be opened within 7 days of download otherwise they expire. Once your offers expire we will, unfortunately, not be able to credit these.

In order to verify offers you must:
Complete the download for the app
Open the app that you downloaded
Close the app and open your game again
Note: Some offers require you to play to a certain point before you will be credited. Please be sure to read all offer requirements before downloading.

Please let us know if you need any further assistance.

Sincerely,

Jess G.
NativeX Customer Support

:)

Re: NativeX Query Reply

Posted: Thu Sep 05, 2013 6:38 am
by Skenkee
*certain point* Finish the game and earn 3 platinum :lol:

Well at least good that someone has got an e-mail with some clarification.

Re: NativeX Query Reply

Posted: Thu Sep 05, 2013 9:16 am
by AirPulse
Was just provided with 143 platinum. Only took 6 and a half days to reply. ;)

Re: NativeX Query Reply

Posted: Thu Sep 05, 2013 10:33 am
by JakesAura
*certain point* Finish the game and earn 3 platinum :lol:

Well at least good that someone has got an e-mail with some clarification.
Lol 50% money back for completing. Yay few 1000 dollar money back for some people

Re: NativeX Query Reply

Posted: Thu Sep 05, 2013 9:25 pm
by Kola
They gave it all

Re: NativeX Query Reply

Posted: Fri Sep 06, 2013 2:11 am
by Smellyunder
I only got 15 out of the 208 still pending.

Re: NativeX Query Reply

Posted: Fri Sep 06, 2013 6:22 am
by ToFat4Fun
I only got 15 out of the 208 still pending.
Yep same

Re: NativeX Query Reply

Posted: Fri Sep 06, 2013 6:24 pm
by Magixal
I got none of the plat from completed offers and have since completed an offer and not recived plat, any1 know if im doing anything wrong?

Re: NativeX Query Reply

Posted: Fri Sep 06, 2013 9:09 pm
by shydiot
I got none of the plat from completed offers and have since completed an offer and not recived plat, any1 know if im doing anything wrong?
you give no precise clue about how you are completing them, don't expect much

Re: NativeX Query Reply

Posted: Tue Sep 10, 2013 8:14 pm
by ToFat4Fun
Losing hope...
2nd pic is from iphone, first from ipad