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Platinum
Posted: Fri Mar 03, 2017 1:33 pm
by Kingxxdps
Hello im a lvl 79 mage on andriod server donn named Crazydaisy i spent and bought 4000 plat and i still havent got my plat i have ny receipt and ive emailed otm its been over a month almost 2 months wth is going on?
Re: Platinum
Posted: Fri Mar 03, 2017 1:40 pm
by Muldar
Hi Kingxxdps,
I think I have found your email in the Support inbox?
The last thing I can see from the team is Support asking for your receipt of purchase, typically sent by email or from your iTunes / Play Store history.
The team will require this to process your support email.
Thanks
Re: Platinum
Posted: Sun Mar 05, 2017 3:03 am
by Kingxxdps
- Here my receipt i dont see where support emailed me
- Screenshot_2017-03-02-08-51-17.png (194.35 KiB) Viewed 3503 times
Re: Platinum
Posted: Tue Mar 07, 2017 12:35 am
by Kingxxdps
This is just pure bs ive waited and waited and waited im tired of waiting give me a refund i shouldn't have to wait 2 months for 4000 plat i want a refund i dont even want you to give me the damn platnium just give me my money back i will not wait any longer ive emailed more than 3 times ive sent many screenshots of receipts and no answers i even pmed muldar give me my money back or give me the stupid platnium my patience is up ive been patient long enough give me plat or refund now lvl 79mage on android server donn
Re: Platinum
Posted: Tue Mar 07, 2017 3:44 pm
by Esquilax
I Have PM'd you regarding this issue.
Cheers,
Esq