Seeing if anyone else having this issue. I had 6 barber coupons. Total cost was 3. Kept saying I had insufficient funds.
Reboot galaxy s7 and now it says purchase error but 2 of my barber shop coupons have disappeared with no change it my appearance.
Same result on s7 and nvidia k1 tablet
Edit - barber shop ate 8 of my barbershop coupons with no change to appearance. Muldar can you look on my account in game and see that I spent the tokens and did not receive the appearance changes so I can get a plat refund please
Re: Barbershop issue
#2Could you submit an in-game Support Ticket on the character this occurred on, the Support Team will investigate. Thanks.Edit - barber shop ate 8 of my barbershop coupons with no change to appearance. Muldar can you look on my account in game and see that I spent the tokens and did not receive the appearance changes so I can get a plat refund please
Re: Barbershop issue
#3Just sent. Thanks. I just tried to use the free one and it said purchase error and so I tried with a different hairstyle and it said insufficient funds.Could you submit an in-game Support Ticket on the character this occurred on, the Support Team will investigate. Thanks.Edit - barber shop ate 8 of my barbershop coupons with no change to appearance. Muldar can you look on my account in game and see that I spent the tokens and did not receive the appearance changes so I can get a plat refund please
Zyz 220 Druid
Noah Fences 220 Rogue
Noah Fences 220 Rogue
Re: Barbershop issue
#4Can you let us know what you changed and what it was changed to as I cannot reproduce the issue as described.
Thank You,
Esq
Thank You,
Esq
"It was like that when I got here"
Re: Barbershop issue
#5Well I tried to purchase a few different hair styles and beard styles and tried changing my face. It would either say you have insufficient funds or purchasing error. I gave a clan mate 2 barber tokens and they had no issue. I even reboot my phone and switched devices and had the same issue.Can you let us know what you changed and what it was changed to as I cannot reproduce the issue as described.
Thank You,
Esq
So it would say purchasing error. Back out. Go back into barber shop to try again only to find out you barber coupons are gone
Zyz 220 Druid
Noah Fences 220 Rogue
Noah Fences 220 Rogue
Re: Barbershop issue
#6When I try & purchase any changes it just says "error in barber shop" I have tokens, tried resetting my wifi, my device still the same thing happening on all my IPads and my IPhone 6s+ not sure why or if it's the same for anyone else.
Sephiroth89 221 Warrior
Zaraki 225Rogue
Mince 221 Mage
SilentHit 225 Ranger
Member of a cult
We all have Light & Dark impulses what defines us is which we chose to act on.
Zaraki 225Rogue
Mince 221 Mage
SilentHit 225 Ranger
Member of a cult
We all have Light & Dark impulses what defines us is which we chose to act on.
Re: Barbershop issue
#7I had same issue. I tried a hairstyle change and it kept saying error in barbershop. I remembered from beta that you had to change your size for any other changes to work. So I changed my size and the hair style changed as well.
Re: Barbershop issue
#8That worked thanks ☺
Sephiroth89 221 Warrior
Zaraki 225Rogue
Mince 221 Mage
SilentHit 225 Ranger
Member of a cult
We all have Light & Dark impulses what defines us is which we chose to act on.
Zaraki 225Rogue
Mince 221 Mage
SilentHit 225 Ranger
Member of a cult
We all have Light & Dark impulses what defines us is which we chose to act on.
Re: Barbershop issue
#9This happened to me just now. Luckily I read your post and it worked so thank you for figuring this out.I had same issue. I tried a hairstyle change and it kept saying error in barbershop. I remembered from beta that you had to change your size for any other changes to work. So I changed my size and the hair style changed as well.
Heads up guys you will need tokens so don't think you can come with one token......buy at least 3 in order for your changes to stick fyi.
Enjoying life one kill at a time .......
Re: Barbershop issue
#10So I now have to change my toons size in order to get a change I really want? Beta problem still not fixed then.
Nice.
Nice.
Perkamentus, lv 230 Full Doch Gul Ice Mage
Avanor, lv 220 Rogue
Silvos, lv 191 Ranger
Retired Chieftain now Clansman of Pegasus, Lugh.
Avanor, lv 220 Rogue
Silvos, lv 191 Ranger
Retired Chieftain now Clansman of Pegasus, Lugh.