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Morrigan - Server Restart / Login Testing

Posted: Tue Apr 04, 2017 4:32 pm
by Muldar
Heroes of Morrigan,

On Thursday 6th of April (11 - 12 BST / Probably later for US players) we will be deploying additional logging and tracking software in an effort to resolve current world login issues.

Morrigan will be restarted by our Programming Team multiple times across a time span of roughly 1 - 2 hours, there will be significant server slowdown during this time.

To ensure no premium consumable items are wasted, certain game bosses will be despawned during this time, server restarts will be frequent while we preform this testing.

Please request all players within your clan to log in during this testing, the more players attempting to connect to Morrigan the higher chance of replicating this issue.

Thank you.

Re: Morrigan - Server Restart / Login Testing

Posted: Tue Apr 04, 2017 5:42 pm
by Reef
Please request all players within your clan to log in during this testing, the more players attempting to connect to Morrigan the higher chance of replicating this issue.
If you want a lot of players then 11-12 BST is like the worst time for that, most non EU based players are asleep around that time.

Re: Morrigan - Server Restart / Login Testing

Posted: Tue Apr 04, 2017 10:59 pm
by Cyrux
You're not going to get people to log by despawning bosses. If anything, that would slow down traffic. It's bad enough having to deal with the logging problems when end game is on the line. Dealing with that without even being able to boss would be terrible.

Re: Morrigan - Server Restart / Login Testing

Posted: Wed Apr 05, 2017 9:54 am
by Muldar
Please request all players within your clan to log in during this testing, the more players attempting to connect to Morrigan the higher chance of replicating this issue.
If you want a lot of players then 11-12 BST is like the worst time for that, most non EU based players are asleep around that time.
We are adjusting the time to most likely be 3 - 4 BST.
You're not going to get people to log by despawning bosses. If anything, that would slow down traffic. It's bad enough having to deal with the logging problems when end game is on the line. Dealing with that without even being able to boss would be terrible.
We will be despawning select bosses (Discussing with clans currently) during this testing period to prevent potential loss of wasted lixes.

During this 1 - 2 hour period the server will experience large delays and connection lag in addition to multiple restarts.