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Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 10:13 am
by Muldar
Heroes of Morrigan,

Our login testing will begin today at 3 PM BST (https://www.worldtimebuddy.com/) and last roughly 1 - 2 hours.

During this time there will be slowdown and periodic restarts, to prevent premium item loss the following bosses will be despawned:

1) Aggragoth
2) Hrungnir
3) Mordris
4) Necro
5) Proteus
6) Gelebron
7) Unox 4* PH (5* and 6* will spawn)

Please rally as many as you can during this time to login, the more we have attempting to connect the higher chance we have of replicating this issue.

Thanks in advance to all who participate.

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 1:56 pm
by Muldar
Might be a few minutes delay as we do some final prep work, I'll keep everyone updated.

Server warnings will go out prior to restart.

Edit: 10 mins from now, sending out warning.

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:16 pm
by Aileron
Hope youre getting good data, cause we cant login

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:23 pm
by Muldar
Hope youre getting good data, cause we cant login
Programmings logging tool appears to be catching additional data now, looks like we wont need extra restarts.

Next restart will have all bosses up, though the login issue remains we got some really helpful data.

Thanks to all who helped out in this test!

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:33 pm
by Xsyklz
Hope youre getting good data, cause we cant login
Programmings logging tool appears to be catching additional data now, looks like we wont need extra restarts.

Next restart will have all bosses up, though the login issue remains we got some really helpful data.

Thanks to all who helped out in this test!
Don't the problems remain it its just that you can actually see it now? How will adding all bosses help?

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:36 pm
by Muldar
Hope youre getting good data, cause we cant login
Programmings logging tool appears to be catching additional data now, looks like we wont need extra restarts.

Next restart will have all bosses up, though the login issue remains we got some really helpful data.

Thanks to all who helped out in this test!
Don't the problems remain it its just that you can actually see it now? How will adding all bosses help?
We will be removing the additional logging (Which causes extra demand on the server) and restoring it to a normal server.

Then re adding the bosses so they respawn when the server is brought back online.

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:49 pm
by ChefDuck
Hopefully I am not the only one that is being sent to the Character creation" screen. I would hate to lose my 3 Characters and all the money spent on bank/pack space...

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:50 pm
by Muldar
Hopefully I am not the only one that is being sent to the Character creation" screen. I would hate to lose my 3 Characters and all the money spent on bank/pack space...
So long as you are signed into your account you are most likely just on another world server.

Go through character creation then tap the globe icon and you can select the world you previously made characters on.

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:52 pm
by Xsyklz

Programmings logging tool appears to be catching additional data now, looks like we wont need extra restarts.

Next restart will have all bosses up, though the login issue remains we got some really helpful data.

Thanks to all who helped out in this test!
Don't the problems remain it its just that you can actually see it now? How will adding all bosses help?
We will be removing the additional logging (Which causes extra demand on the server) and restoring it to a normal server.

Then re adding the bosses so they respawn when the server is brought back online.
Idk it seems to still be stressed.

Re: Morrigan - Server Restart 3 PM BST

Posted: Thu Apr 06, 2017 2:55 pm
by Muldar

Idk it seems to still be stressed.
The login issue has yet to be fixed but the testing and logging we preformed today has advanced us towards a fix.