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A mistake way too easy to make

Posted: Mon Apr 10, 2017 4:10 am
by Bluestarr
There needs to be a safeguard of some sort in the auction house. I just sold nearly 500 of one item for 30k, when I meant to place 10 for 30k and I'm just heartbroken. It took me 2 years of farming to have those items. Someone was super quick and bought the auction before I noticed my mistake. I just lost 1.5 million gold in 30 seconds and I can't even ask for a trade back since the buyers are anonymous. Since it was such an obvious mistake is there a way to reverse the transaction? What if someone did it with 1000 xps or something? Can I send in a support ticket? (Asking otm, don't need the peanut gallery screaming "all sales are final")
It's just way too easy to make that mistake. It happens because when you move 1 item to the auction page the whole lot moves. Please change this OTM.

Crushed :(

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 4:35 am
by Plus3
This almost happened to me too. Luckily I noticed in only a few seconds. The simple solution is to simply move 1 of an item and for more require a person to manually change it. Right now it moves the whole stack.

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 4:54 am
by GhostlyBlaze15
What item was it?

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 5:08 am
by Bluestarr
What item was it?
Grand Vials. I sold 478 for 29k. Ive sold many for 3-5 k each on Morrigan. It's like selling 478 hastes for 60g each

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 5:17 am
by Bluestarr
I sent a support ticket anyway. Otm can see from my past transactions that I've sold 10 vials at 30k many, many times in the last couple weeks. Hopefully they can be recovered since it's such an obvious error. Or maybe the gal/guy who "won" the auction is reading this and will graciously allow a trade back. I know I would in a second. I have faith in humanity!

Really though, imagine if it was someone's whole stack of combos? Some people have hundreds of them

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 9:14 am
by fr3gryf
This almost happened to me too. Luckily I noticed in only a few seconds. The simple solution is to simply move 1 of an item and for more require a person to manually change it. Right now it moves the whole stack.
Yup!good idea! This one is an Easy fix and a seriously important one! I did it once with hundred of SKS instead of 10...Almost a heart attack rushing to cancel it...

We hear everyday some people having these issue

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 10:01 am
by Taps Aff
In an effort to reduce potential mistakes when it comes to selling, we've implemented this change for the next release.

In future, stacked items should default to 1 for the input value as opposed to the maximum when creating a listing.

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 10:11 am
by MisterWiskers
In an effort to reduce potential mistakes when it comes to selling, we've implemented this change for the next release.

In future, stacked items should default to 1 for the input value as opposed to the maximum when creating a listing.
Can this system also be implemented for buying. Recently spent 180k on an 18k item.

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 10:57 am
by Taps Aff
Can this system also be implemented for buying. Recently spent 180k on an 18k item.
When buying, the bid value will only ever increase in value by 5% from the previous bid automatically. It should never default to your max gold amount.

Re: A mistake way too easy to make

Posted: Mon Apr 10, 2017 11:43 am
by MisterWiskers
Can this system also be implemented for buying. Recently spent 180k on an 18k item.
When buying, the bid value will only ever increase in value by 5% from the previous bid automatically. It should never default to your max gold amount.
Yes I know, but I have big fingers and when I hit bid, I must've moved the slider a bit to the right by accident and suddenly I was down 180 k :/