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Dropped item

Posted: Mon Jul 31, 2017 9:56 am
by maell
Hi! Weeks ago ive dropped my Meteoric Wand...and know i see it was a big mistake. Is there a way to get it back? Please help me

Re: Dropped item

Posted: Mon Jul 31, 2017 9:58 am
by Peuleschiltje
Yes you can sent a support ticket about it and they usually refund it for you.

Re: Dropped item

Posted: Mon Jul 31, 2017 10:13 am
by thijsdeF
Sad thing is that OTM support is dead cuz they dont respond but u can always try

Re: Dropped item

Posted: Mon Jul 31, 2017 10:16 am
by Djburger
Support do answer it can take time as ur not the only one pn this plannet tho and if you doesnt put enought information they cant help you

Re: Dropped item

Posted: Mon Jul 31, 2017 10:16 am
by maell
Thanks so far, ticket is out. I really hope they answer me soon..

Re: Dropped item

Posted: Mon Jul 31, 2017 10:20 am
by Peuleschiltje
Sad thing is that OTM support is dead cuz they dont respond but u can always try
I think OTM get tons of support tickets and they don't have many people on the office who's job it is to answer the tickets. I think their focus is on improving the game with new updates. they will answer but it will take bit time... if you want a quick answer: Forums is the best way to get a fast reaction. Muldar always try to pass the support thing through as soon as he can.

Re: Dropped item

Posted: Mon Jul 31, 2017 10:31 am
by maell
So i pray that Muldar read this post and help me out: )

Re: Dropped item

Posted: Mon Jul 31, 2017 1:00 pm
by maell
Is it only Muldar who can help? Or can other ppl from OTM help too? I just wonder...

Re: Dropped item

Posted: Mon Jul 31, 2017 1:09 pm
by Peuleschiltje
Is it only Muldar who can help? Or can other ppl from OTM help too? I just wonder...
OTM have support team, so yes more people haha

Re: Dropped item

Posted: Mon Jul 31, 2017 4:01 pm
by maell
Maybe Esquilax can jump over to Muldar with a nice cup of tea and some cookies to make him awake? :D