Hey folks,
We're aware of some issues with connecting to the servers over a non-wifi connection, resulting in an empty world list or a spinning icon at login time. This appears to be due to bad name resolution, as our old login server is still getting hits when it shouldn't be.
This likely means that your mobile operator hasn't updated their DNS servers yet. These normally take a few days to update, but can take longer on a case by case basis.
You can determine if this is the case by attempting to connect via wifi, or by connecting to a different mobile network.
Unfortunately, we have no control over this, as these servers are controlled by those mobile operators.
You can clear the device cache by following these guides:
ios - http://osxdaily.com/2015/03/31/clear-dns-cache-ios/
android - http://www.androidauthority.com/how-to- ... id-577204/
Alternatively, if you are finding the issue occurs only on wifi, you can try to change your DNS settings, by following these guides:
ios - http://www.macinstruct.com/node/558
android - http://www.technoblink.com/how-to/dns-s ... n-android/
We will continue looking into this, but let us know via the forums if this resolves or doesn't resolve the issue for you.
Re: Recent Connection Issues
#2I would suggest changing DNS to 8.8.8.8 or 1.1.1.1 because it's Googles dns
Realized that you can only do that if you on wifi.. or unless you are jailbroken on ios
Realized that you can only do that if you on wifi.. or unless you are jailbroken on ios
”You got to do the right thing, even if it’s not what you want”
xAndrey, Level 215 Mage, Epona
Zelion, Level 180 Rogue, Epona
Member of Celtic Heroes Community since 2012
xAndrey, Level 215 Mage, Epona
Zelion, Level 180 Rogue, Epona
Member of Celtic Heroes Community since 2012
Re: Recent Connection Issues
#3This hasn't fixed my problem. Still can't log on while on mobile data
220 rogue: XxDiabloxX
Ascension
Meh
Ascension
Meh
Re: Recent Connection Issues
#6This is no longer recent issue , is been around 4 days now since this annoing issue with login happens . I don't know why people say is only on data because is on wifi aswell . Is no difference atall , when you can't log in you can't no matter if you are on data or on wifi. Please try to fix it somehow .
Re: Recent Connection Issues
#7Still not able to log and Im only using wifi. It goes up and down every day. Fix this!
Last edited by Tuula on Thu Aug 03, 2017 12:07 pm, edited 1 time in total.
Re: Recent Connection Issues
#8Hi, Im on wifi, and i do get empty server list. Have to kill the app instead.
Re: Recent Connection Issues
#9It happens to me on both wifi and mobile data. It's not that. It's you guys. Stop pointing the blame and fix your stuff
Re: Recent Connection Issues
#10At this time it seems everyone in my clan cant log in Eternal Retribution on fingals.. so it's most likely not a device or Wi-Fi issue.. my clan covers Europe, middle East and North and South America... since our server chat app is running slow im assuming other clans are having the same issues...