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Why Does It Seem Like Everything Is A New Problem To admin..
Posted: Tue May 29, 2012 11:03 am
by DubNinja
umm why is it that every post I read or 3/4 of the posts I read, admin says, "I will look into that, Thanks for letting me know" Is there really a Beta testing or.... Are we the Beta testers....... Redbane doesn't have a spot to spawn, admin doesn't know. Crystal armor isn't tradeable, admin doesn't know. Bank isn't up, admin doesn't know..... the list goes on. Either that, or he doesn't want to admit that these bugs weren't looked into. How can they not know that Redbane isn't up, it's a boss that drops Meteoric quest items... oh wait, they all started with meteoric armor so they don't necessarily have to know that at all, they can just move on to the higher level bosses that the advanced players can go level up on and give the Beta testers a free ride when they get back on the mainstream server they're used to playing...... People are leaving, you need to not make this game about money. I'll go play Final Fantasy 14 or something if I seriously have to pay money to play an iPod game in order to play efficiently, and watch all the people who pay money take my kills, therefore stealing precious time from my life as I play a game I am passionate about like all MMORPGs. At least I can look up reference for the other payable MMORPGs and oh, guess what...I can use MY IPOD FOR THAT AND ITS FREE. Theres no true reference for this game. No hard factual numbers. And bugs after waiting for months.... I'd invest money if there weren't bugs and incompetent Beta testers that want the golden platter. I can't even guarantee they'd be playing if it weren't for Beta testing giving them free platinum and plat items...
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 11:11 am
by PaddyW
we get nothing for beta testing. Admin knows about half of the bugs but he has that on copy and paste "thanks for this ill look into it" i say they step up a notch and help people faster or there gonna lose players!
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:09 pm
by Teaweasel
The Update was released 4 days ago and they have pony'd up a few hot fixes and a few fixes didn't work, and one created a new problem. So new patch today and it will fix things as well. The company is gonna fix the situation but they need to prioritize. It's not like the Admin can go into the game and code it, he has a Developer Team, so he records the bug and then forwards it to the Design Team and they check it out. And sometimes they can do it fast and sometimes they can't. What do you want the Admin to say? Nothing? He is doing his job, he is filing and forwarding the info to the correct place it needs to go.Oftentimes he just wants you to describe the glitch/bug everything so he can give the dev's reference. The difference between Admin taking your bug report and a Gameloft Mod, is that Admin owns the company, people listen to him, when he says "Hey dev's Redbane isn't in game...this was reported...". People get shiznit done about it.
This is how these game's work, it's been 4 days, and we will most likely get numerous patches this week fixing things and problems with multiple issues. The fact is for all the anger and frustration the update and the otherworld and the new zone and the entire new field of play is pretty enjoyable. Are there issues? Oh god yes there are, but like you said...it's Free2Play and if you don't wish to spend any plat until you see a product full bug free you are 100% free to do so. No one is stopping you from empowering yourself as a consumer to make a quality choice not buy plat until you see a reinspiration of your consumer confidence. That's just smart.
In terms of beta testing...half testers were awful, half weren't. Simple as that. They made an application process they were only given a limited number of UDID's by Apple to use and they did what they could. It's once again Nature of the Beast. Ironically the Beta Testers that have (for the majority) complained the most about the update are the one's that just weren't around to do the work when they had the opportunity to do it. But we posted over 20-30 bugs a build in beta and we did about 21 builds so you tell me what you woulda done different.
Harboring expectations like this update, with all the content they added (10x bigger file than the old game) was gonna be perfect and without issue is like expecting a drive-thru at the DMV..it just doesn't happen like that. That's just how these things go brother, if yer infuriated I understand it's frustrating, but it's part of the trials of this Update and we all as a united community hope it can be resolved quickly.
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:12 pm
by admin
Hi there
No copy and pasting, I'm individually responding to as many issues as I can and also posting up bug reports for anything that is reported for the appropriate person to investigate and fix the issue.
I am also thanking people for taking the time to post these issues as they are helping us fix things and improve the game.
Thanks!
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:12 pm
by Pestillence
Half of these reported bugs werent even in beta, i beloeve it had something to do with the patching of the new update and the software instalments.
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:20 pm
by Xxaritus
Well, fair points.
I have to say - we are all passionate about this game, playing it for months, but let's face it - the update is a major let down. I know that many things are new and a huge amount of work had to be put into creating the update, but the truth is - the online gaming market is a very competitive one and the present version of Celtic Heroes does not score high in this category. Sadly, I can see many low scorings coming on App shop.
After all - the update has been delayed by over 3 months, has been beta tested, and yet we have many bugs, we are still treated like beta testers and the app itself is probably the first one on my ipad (which I have been using for almost a year now) which freezes so often! Also, it is really disappointing that even some basic quests, with high priority (like the statue ones) have some unrealistic design or are even bugged (and yes, I think there is something seriously wrong when you have to spend ages to finish a quest for ability which you still have to spend later ages on to level them up; especially when you take into account that to get similar abilities in the old CH it was enough just to pay a couple of pieces of gold at a store).
Also - some weird decision about withdrawing bloodlust helm and chameo charm. I can see ppl screaming and cursing for not having bought those before the update.
And last but not least - yes, it is really weird that so little guidance and instruction is given. We have to browse through forums or spend ages figuring some simple things like the meaning of the new yellow bar in stats (btw, fortunately now I know what it is for
). Other things which are left to the players to figure out:
- pvp ratings (how the titles compare to each other)
- how defence combines with resistance and attack with extra damage (try for example to figure out how bloodlust helm compares to wolf helm and connacht helm and the meteoric one).
Would you buy a TV set if the maker did not provide you with any manual and rely on you browsing through forums to figure out how it works?
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:28 pm
by Xxaritus
And now the stonevale bosses too - not giving any drops. Dang, so many idols lost in vain...:/
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:31 pm
by Dutchman
What does the Yellow Bar stand for?
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 1:34 pm
by be0wulf
Even though the game has many bugs now i still find it better than the game not being updated at all. Do you all remember what it was like with all the snow on the ground in middle of spring? lol yes. i would rather have a buggy interesting game than a small slow and boring game. i had many my items in bank along with idols but the game its self is very addicting regardless. but in my opinion to the people who have it the worst maybe give away a bonus? maybe 5k or 15 platinium to everybody for being patient and not cussing out the game? just a thought most games i play do something like that. but hey at least the update came out one less thing to complain about im sure everything will work out fine.
Re: Why Does It Seem Like Everything Is A New Problem To adm
Posted: Tue May 29, 2012 2:36 pm
by DubNinja
Even though the game has many bugs now i still find it better than the game not being updated at all. Do you all remember what it was like with all the snow on the ground in middle of spring? lol yes. i would rather have a buggy interesting game than a small slow and boring game. i had many my items in bank along with idols but the game its self is very addicting regardless. but in my opinion to the people who have it the worst maybe give away a bonus? maybe 5k or 15 platinium to everybody for being patient and not cussing out the game? just a thought most games i play do something like that. but hey at least the update came out one less thing to complain about im sure everything will work out fine.
That's what I truly think they should do. And I'm sure if they knew for a fact people wouldn't abuse a 4k platinum bonus by making 5 accounts just to get multiple bonuses. I think we should literally be given a 4k platinum bonus for putting up with the false promises and the getting scammed because the devs didn't want to throw in a simple patch for a "confirm trade option", not a 10% bonus and now the people who bought mass amounts of platinum get rich while the people who have spent a year on the game, but buy less platinum and only get like 1k platinum.... I think we should have to register one email on all alternate accounts, so people couldn't abuse a bonus like that.
Admin please consider this, I got scammed multiple times before the update and I think everyone deserves some kickback for such horrible losses. And imagine if these lower lvl people that havent bought platinum ever, they would be hungry after receiving 4k platinum. they would want more hehe therefore they would do what they can to finally start buying platinum. I would give a bonus to those who have played for a month+ and have linked accounts to one email to be honest. Therefore you can know they arent hackers as well and make multiple accounts or use multiple devices to hack, however they would try to hack.
Thanks