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Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:38 pm
by Muldar
Hey Heroes,

After 2 days of solid testing, theorizing and bug fixing with our Programming Team we believe we have resolutions for both the UI closing bug and the lag spikes!
(The UI closing is an expected fix, we will only be certain after tests in a live environment)

Servers will be down in 15 minutes at 5 PM BST as we deploy a new server build.

Many thanks for your patience during this time and to the Programming Team who have had to put up with me ;)

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:46 pm
by Zeh
New server?

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:49 pm
by Muldar
New server?
Replacing the current world server program to an updated version with the two fixes applied.

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:50 pm
by Allyknife
Now you know you wana sneak in mount idols in new chests unnoticed don’t you ;)

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:52 pm
by ZeroAlive
A support server to handle stress from other servers ... Not a new world server

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 3:57 pm
by Sneakylistia
Any estimate how long the servers will be down for?

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 4:02 pm
by xXzeemXx
pLeAsE gIvE uS fReE pLaTiNuM tO mAkE iT uP fOr tHe WaStEd ReSoUrCeS.

/s

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 4:05 pm
by bob the mage
pLeAsE gIvE uS fReE pLaTiNuM tO mAkE iT uP fOr tHe WaStEd ReSoUrCeS.

/s
In past I would normally agree with you, but those were times when problems lasted a week or more and were a lot worse than occasional freezing and menu crashes. OTM did a great job speedily fixing these bugs, don't really see a need for player compensation. Any one should know by now that day after an update is the laggiest day and should know there is a risk to losing plat from trying higher bosses.
I guess 3 combos could be cool, but I don't see a need for compensation this time around.

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 4:12 pm
by Shrike
First thing that happened after I logged back in was a crash to desktop on my phone.

Several clannies had the same problem at the same time. Others didn't.

/shrug

Re: Server Restart - 15 Minutes - Bug Fixes

Posted: Thu May 10, 2018 4:26 pm
by bob the mage
Hey Heroes,

After 2 days of solid testing, theorizing and bug fixing with our Programming Team we believe we have resolutions for both the UI closing bug and the lag spikes!
(The UI closing is an expected fix, we will only be certain after tests in a live environment)

Servers will be down in 15 minutes at 5 PM BST as we deploy a new server build.

Many thanks for your patience during this time and to the Programming Team who have had to put up with me ;)
Seems to have helped but some players reporting same lag, others worse, but for others (myself included) its running better.
The menu glitch is fixed but lag and framerate issues a problem, but no more mass freezing when someone dies.