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Bug or design?
Posted: Sat Jun 23, 2018 7:31 pm
by rob42069
I’m trying to sell my faction bracelet back to shop, and shalemont lux shop will give me 200k, but it won’t sell?
I go to CG faction shop and they only give me 110k, but still won’t sell.
Re: Bug or design?
Posted: Sat Jun 23, 2018 8:12 pm
by Xanadu
I’m trying to sell my faction bracelet back to shop, and shalemont lux shop will give me 200k, but it won’t sell?
I go to CG faction shop and they only give me 110k, but still won’t sell.
Bug.
Re: Bug or design?
Posted: Sat Jun 23, 2018 9:02 pm
by dyroxicon
Had same issue and support is unable to refund gold for it.
Re: Bug or design?
Posted: Sun Jun 24, 2018 6:43 am
by Lucas R
It isn't bug. Item is marked as NO TRADE, which means really NO TRADE ... even no trade to merchant ... it works this way with all NO TRADE items in-game even if they have value in gold ...
Re: Bug or design?
Posted: Mon Jun 25, 2018 3:12 am
by Tadaaah
Hey as long you write in within 3 days of purchase, we'll refund it. Should be no issue. We're seeing if the team can make a change so there isn't any purchasing of the wrong ones.
Re: Bug or design?
Posted: Mon Jun 25, 2018 5:14 am
by Dark Kitty
Hey as long you write in within 3 days of purchase, we'll refund it. Should be no issue. We're seeing if the team can make a change so there isn't any purchasing of the wrong ones.
I don't think it's because they bought the wrong item, but rather bought a low tier one but as they unlock higher tiers they want to be able to sell the lower tier ones back to shop at a fraction of the cost and buy the higher tier ones so the gold used for the lower tier ones don't completely go to waste.
Re: Bug or design?
Posted: Mon Jun 25, 2018 5:24 am
by Tadaaah
Hey as long you write in within 3 days of purchase, we'll refund it. Should be no issue. We're seeing if the team can make a change so there isn't any purchasing of the wrong ones.
I don't think it's because they bought the wrong item, but rather bought a low tier one but as they unlock higher tiers they want to be able to sell the lower tier ones back to shop at a fraction of the cost and buy the higher tier ones so the gold used for the lower tier ones don't completely go to waste.
Oh, that makes sense! Thanks for the clarification. Let us ask about creating a new policy around these items. I don't see an issue creating a policy to refund these items for whatever the normal sellback would be.
Re: Bug or design?
Posted: Mon Jun 25, 2018 8:21 am
by rob42069
Yes, I bought t1 but now I’m t3
Re: Bug or design?
Posted: Mon Jun 25, 2018 9:52 am
by Tadaaah
We're having a think on this. It was brought up that it could possibly have been designed as such to be a gold sink. (As that is also quite relevant of a topic today)
Re: Bug or design?
Posted: Mon Jun 25, 2018 9:58 am
by SPLEND1D
I don't have gold to waste mate