Celtic Heroes

Ok so what happend was I made a new accnt in the middle of the night and I TRANSFERD MY DARKFLAME and a lot of other stuff and next morning I had for got what it was pls help so I emailed no response after two days!! I do another and another and then I rember it and it says disabled what do I do can't u email me username and password I need my stuff back and i don know what to do pls help pls help
World TARNIS
Mage:snow
Druid:bolt1 disabled
Druid:annabeth1disabled also
HELP

you would get a reply a lot faster if you posted this in support