I don't think you should write back at all. I suspect that they have a very good system, but they seem to be inundated with various requests. It may take some time, but they will certainly deal with the issue.Alright, thank you for the advice. When do you think i should write back? Should i wait a week or so? Please respond.
Regards, RoyalSeraphim of Taranis
That they responded to your first ticket with a choice should make that clear.
Don't fret, and go make some more gold killing. ;-)