Hello.
I reached level 9 in the "Game o war" and did not receive any platinum. I supposed to receive 110 platinum after level 5 in that game as declared.
And I can't submit a ticket from game because email registration does not work (please see my post here from Dec 26).
I'm loosing my chances to open the Yuletide event chests without the platinum.
Please help.
Re: did not receive declared 110 platinum
#2Hi Bitl22
At the bottom of the NativeX and Supersonic offer pages there is a link ('Need Help?' or 'Missing Platinum?') to contact the offering company to check what has happened with your offers.
For the Game of War offer i believe you need to get both your avatar and your stronghold to level 5 before the offer is completed.
At the bottom of the NativeX and Supersonic offer pages there is a link ('Need Help?' or 'Missing Platinum?') to contact the offering company to check what has happened with your offers.
For the Game of War offer i believe you need to get both your avatar and your stronghold to level 5 before the offer is completed.
"It was like that when I got here"
Re: did not receive declared 110 platinum
#3Thank you for the reply!
Do you think I need to follow the same links you gave to resolve why did not I have platinum for the Celtic Heroes facebook like?
Do you think I need to follow the same links you gave to resolve why did not I have platinum for the Celtic Heroes facebook like?
Re: did not receive declared 110 platinum
#5The Facebook integration is not set up yet. That is why you never got the Platinum. Once it is up and running you will be able to get it ok.Thank you for the reply!
Do you think I need to follow the same links you gave to resolve why did not I have platinum for the Celtic Heroes facebook like?
"It was like that when I got here"