Hello,
I can not seem to log in on my old account. I stopped playing for a while, mean while I got a new phone. I installed celtic heroes and tried to log in and either I used a different account aside from the one I want to log into, or my character didn't transfer from my old phone to my new phone. either way I need help clearing up account issue. Thanks
Re: Need help recovering account
#2Hey jlinstoolegit,
Please email us at [email protected] and we will assist you in recovering your account![Smile :)](./images/smilies/icon_e_smile.gif)
Be sure to include as many of the following as possible for your lost account:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help us move your claim along faster.
Please email us at [email protected] and we will assist you in recovering your account
![Smile :)](./images/smilies/icon_e_smile.gif)
Be sure to include as many of the following as possible for your lost account:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help us move your claim along faster.
Re: Need help recovering account
#3When the boss makes ya use a company template for all the feedbackHey jlinstoolegit,
Please email us at [email protected] and we will assist you in recovering your account
Be sure to include as many of the following as possible for your lost account:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help us move your claim along faster.
![Laughing :lol:](./images/smilies/icon_lol.gif)
![Wink ;)](./images/smilies/icon_e_wink.gif)
Re: Need help recovering account
#4When you reply to 1000s of people across all forms of social media and get about 100 PMs a day sometimes a quick stock support response is necessaryWhen the boss makes ya use a company template for all the feedbackHey jlinstoolegit,
Please email us at [email protected] and we will assist you in recovering your account
Be sure to include as many of the following as possible for your lost account:
• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character
The more of these details you can provide will help us move your claim along faster.![]()
You're the best Muldar
![Laughing :lol:](./images/smilies/icon_lol.gif)