Hey fellow Heroes!
Was curious to know how many of you have had banned accounts, and how long did it take to get yours recovered, if at all?
It's a first for me. I was disabled on the 26th of October, and sent an email that day to aappeals to request that it gets re-enabled. I received a response 8 days later, and I answered their questions within 15 minutes of receiving it, and haven't heard back yet, it's been 13 days.
I've been getting anxious, and was wondering if this was the case for any of you? If so, should I be concerned?
Re: Banned Account
#2Due to the fact there are currently multiple appeals from your email for several accounts this may delay the appeals procedure.
Accounts that have been disabled for "Buying items for real money." will not be re-enabled.
Further details can be found here: http://celtic-heroes.com/forum/viewtopi ... 23#p680623 - From our Support Lead Morgana
Accounts that have been disabled for "Buying items for real money." will not be re-enabled.
Further details can be found here: http://celtic-heroes.com/forum/viewtopi ... 23#p680623 - From our Support Lead Morgana
Re: Banned Account
#3Even if money never ex changed hands?
The prospect of selling an item for real money was discussed in chat, we never traded anything.
I am the original owner of the account, and the only one who's ever logged onto that account.
The prospect of selling an item for real money was discussed in chat, we never traded anything.
I am the original owner of the account, and the only one who's ever logged onto that account.
Re: Banned Account
#4The last email I sent appeals from that email address was almost 2 months ago.
So accounts that have been ban for buying items with real money are permanently ban? Does this mean if I didn't do it I have a chance of getting my account back?
So accounts that have been ban for buying items with real money are permanently ban? Does this mean if I didn't do it I have a chance of getting my account back?