Celtic Heroes

Grettings! I was banned from this game when I was trying to log in but I have no reason why. I never did anything. I contacted the appeals email and I never got a response. It's been so long now. I even sent a private message to the support team on here snd never got a reply. Are there any moderators thar can help me? I have no clue what I was banned for like what the heck I want to play this game.

I would personally message the mighty Muldar. I have a feeling the customer service department is overloaded with people wanting refunds.

The account appears to have been banned yesterday, you will be required to contact the Appeals Team at [email protected] with the following information:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

There will be a delay as they work through all tickets / emails received during the festive break.

Thanks

The account appears to have been banned ysterday, you will be required to contact the Appeals Team at [email protected] with the following information:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

There will be a delay as they work through all tickets / emails received during the festive break.

Thanks

what about private messages Muldar? how often do you take time to respond to them? I sent a PM about a concern yesterday, would like to know if its been read or when it might be read

The account appears to have been banned ysterday, you will be required to contact the Appeals Team at [email protected] with the following information:

• Account Username
• Account creation date (estimate)
• Character names, levels and worlds on the account
• Platinum purchases (values) on the account
• Premium purchases (items/upgrades)
• Trades on the account
• Some banked items on a particular character

There will be a delay as they work through all tickets / emails received during the festive break.

Thanks

what about private messages Muldar? how often do you take time to respond to them? I sent a PM about a concern yesterday, would like to know if its been read or when it might be read

Usually daily but I was out of office Thursday - Friday, if it was in regards to an account ban all appeals must go through [email protected]. I will not process any appeals via Pm.