Celtic Heroes

Well its been a couple of weeks since i made a $10 platinum purchase and did not receive my platinum. I have sent support tickets both through email and in-game and have not received any reply whatsoever. When did CH support become this bad? Has this ever happened to anyone? I wanted to buy 4k more plat but I definitely won't now until this issue is resolved. The support team's careless attitude is extremely disappointing.

Hey Sandlander,

Appears the Support Team may be waiting on your receipt of transaction.

You have sent a screenshot of your report a problem page but they require the receipt that includes the date of transaction.

Using your iTunes transaction history page should show the payment in question: https://support.apple.com/en-gb/HT204088

Thanks

I've sent the receipt now. Thanks for replying. I hope this issue finally gets solved now.

Do you have a higher resolution photo? Or a screenshot of the page?

The attached image does not show any of the details due to its quality.

Thanks

Sent.