Hello,
I just recently started playing CH again after taking a year and a half off. When i logged into my main, I noticed that a few items (namely idols and elixirs) were missing, as well as all of my gold, which was a significant amount. I have submitted a few support tickets but as of yet have had no response. I would PM Muldar, but I just recently created a forum account, meaning I don't yet have access to the PM function. I didn't think it was possible for anyone to guess my password, but those items obviously didn't disappear by themselves. It may be that I simply transferred them to one of my alternate accounts and forgot, I'm not sure. I was just wondering if its possible for me to at least be made aware of where those items and gold went, and if it is at all possible to recover them. I would appreciate any help.
Thanks,
Pr1est of Taranis
Re: Missing items after a year and a half hiatus
#2In the event of suspicious activity on your account or if you feel you have been hacked, change your password immediately.
Be advised that account sharing is against our usage policies and if have evidence of such; the losses incurred during such periods will not be reimbursed.
Furthermore maintaining your account and items is a user’s responsibility as we are unable to return traded or lost items that appear as being conducted by you.
Be advised that account sharing is against our usage policies and if have evidence of such; the losses incurred during such periods will not be reimbursed.
Furthermore maintaining your account and items is a user’s responsibility as we are unable to return traded or lost items that appear as being conducted by you.