Hello! Ive sent support an email about me forgetting my password and i have told them all the information i can about the account Username, character, Etc but they keep responding to me with the same email even though i gave them all the information they listed in the email. Please help! I want to get back to playing ASAP!!!
Thank you.
Re: No Response
#2Please reply to their email with the information requested, they require it for their records and it helps us keep a track of your request.
There may also be additional details requested by the team.
Replying back with "I've already provided the information" etc only slows down the process.
Thanks
There may also be additional details requested by the team.
Replying back with "I've already provided the information" etc only slows down the process.
Thanks