Celtic Heroes

My phone crashed I purchased another one when I downloaded Celtic Heroes I logged in and my character is no longer there. It prompts me to make new character. My character was lvl 137. There' no way to access any information from my previous phone what if anything can I do? Or is starting from beginning my only options?

here are some things u could have done wrong

a) did u log in with the same account details as last time? if u didnt, do it then

b) if u logged into ur account, are u on the same server u were on before? either this or C is ur problem, on the log in section there is a little globe were u can view all servers, find the server with 1/2 characters or more and click it, that should be ur 137 toon. for example, ur toon could have been on arawn, and ur new device has it on belenus, so you would then need to select the arawn server

c) did u get the same platform as before? apple dev to apple dev or android dev to android dev? cause apple and android are on different servers.

hope i helped, and i hope u get ur acc back

Thank you very much!!!!! I was on the wrong server, I got my character back I'm very happy )))

Optical helping me out while I travel for Christmas

Glad you got your characters back Slippin

If I cant find that globe button to change the worlds what can I do?

Aftet you logging in for first time on a new device, the game always forces you to create a new char. Only after you finished that, you can to change server and play your old char.
@OTM: would be nice to fix this.

If I cant find that globe button to change the worlds what can I do?

If you are being directed to character creation follow the on screen steps fully.

Before entering play the world select option will display to the left of the screen.