Celtic Heroes

A E-mail just got sent to me from support.

It can take the Support Team some time to reply as they receive a very large number of requests every single day. However please be assured that your issue will be dealt with as soon as possible.

Need to expand the staff numbers maybe?
Tbh the slow replies to disabled accounts is a bit poor from a company making as much as yourselves.

It can take the Support Team some time to reply as they receive a very large number of requests every single day. However please be assured that your issue will be dealt with as soon as possible.

Need to expand the staff numbers maybe?
Tbh the slow replies to disabled accounts is a bit poor from a company making as much as yourselves.

Well more staff members=Less money. The staff members have to payed also, so their profits would go down. If they had enough money they would hire more staff members. But they should reply to people with disabled accounts first and as fast as they can. Support should do important-less important.

I sent an email to them and I've been waiting for 3 and a half weeks....yay

Now I have to wait a month...Lol Appeals should be the most important.

This taking so long. How come support is 2-5 days and appeals is like 3 weeks?!

are you sure you explained the situation well?
it sounds kinda dodgy to me...

are you sure you explained the situation well?
it sounds kinda dodgy to me...

Your too late. I send my appeals a week ago.

Plus I didn't have to explain to them. I just had to give my account info (not username or password) and a short paragraph on why my account should be enabled and that's all.

It has now been 2 months since i sent an email about my account and still no reply