Celtic Heroes

Well we know why this is called the 'Ask for help' section and not the 'Receive Help Section'..

Wow that comment was gold.

I literally snarfed coffee all over my pants. I am gonna look like a doofus all day.

More than usual.

Again, I am sorry that there is nothing more that can be done, but the Support Team cannot inform players of the details of trades.

I've come up with another compromise which might be able to help both sides.

The Devs are stating a security issue, and Donk and Tea have posted solid rebuttals, I think. Tea's point that there might be someone lying to Donk's face is certainly something I would worry about, if I were Donk.

I wonder if Community/Admin can do one of two things, which I don't think would violate the Dev's policy.

1. Could you give him a memory jogger? Example: You traded one charm to a (at the time) level 100 Rogue, and the other to a (at the time) level 97 Mage.

This would not be giving away the player's name, yet might allow Donk to narrow his search/trigger his memory.

2. Could you at least let him know if those players are still active? If he lent items to people who haven't logged in in months, then he would know that the people around him aren't lying, and that the items might be lost through player inactivity.

I think either of these two options would allow the Devs to keep their policy in tact, yet would allow Donk to sleep a little better, and would give him a fighting chance of either getting his items back, or accepting that they are lost.

I'm really sorry, but there isn't anything more I can do.

The job of the Support Team is to support players with certain issues, such as returning a dropped item or restoring a deleted character. They are not responsible for informing players who they have traded items to.

I understand that this is frustrating, and may go against traditional wisdom, but the Support Team has to operate within a set of guidelines. One of those guidelines is that they do not inform players of the details of trades. This goes both for the person who has traded the item, and the player who has received an item.

Again, I am sorry that there isn't anything I can do about this, but those are the guidelines that we have to stick to.

Question,

How long are all your logs kept for? 1month? 5months? 1year? Forever?????
Do you keep details of everything that has been said and done stored on a computer somewhere?
That would have to be a pretty big hard drive!
I am now getting the feeling that you guys don't have the logs from when I traded my things.

If you do still have everything on file somewhere please confirm that for me so I can get a little bit of peace Knowing that there is still a glimmer of hope for me.

I'm on holiday sunning myself and have logged on to see no comments or pm's from anyone in control of this game.

So ooooooooooooooooooooooooo I've decided to "bump" this.

I would like to have an answer as to if you guys like to protect the identities of scammers or if you want to "out" them for the security of your proper playing members?

Seems lots of long term paying and free players want to know what your answer will be.

Thanks


Donko

Or is this thread too long now?

Want me to make a new one for you with link to both my other topics?