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Retrieve Account

Posted: Sun Mar 17, 2019 2:48 pm
by Marklilliu
Hey could i retrieve an account with payment receipts? Since i forgot the username and password thanks

Re: Retrieve Account

Posted: Sun Mar 17, 2019 3:25 pm
by Dark Kitty
For account retrieval you will have to contact [email protected].

If you can provide them with the answers to these questions it will help speed up the process:

- Registered email -
- When account created/last played -
- Character(s) name(s) on the account - include deleted ones if you can remember them -
- Character levels on the account -
- Clans that characters are members of -
- Servers the characters are on -
- Premium purchases made -
- Any plat purchases made on the account and amount -
- Some items that characters will have or have equipped -