Page 1 of 1

Muldar I think this is a Fake.

Posted: Tue Jul 02, 2019 2:49 am
by Q8flicks
Let me know if it's fake
Image

Re: Muldar I think this is a Fake.

Posted: Tue Jul 02, 2019 3:02 am
by Difinitus
Hi There!

You are right, this is fake. This is an attempt by another player to steal your account information.

Developers/Staff from Celtic Heroes will never ask for your password.

Could you please forward that email as an attachment to [email protected], then follow the steps below in your Gmail app:
  • Open the message.
  • Next to Reply Reply, click More More.
  • Note: If you're using classic Gmail, click the Down arrow Down Arrow.
  • Click Report phishing.

Re: Muldar I think this is a Fake.

Posted: Tue Jul 02, 2019 3:11 am
by Eragon123
To add on to what Difinitus said, it’s usually a good idea to check the last part of the email address if you are wondering if it’s an official email or not. Any communication you may get from CH developers or staff would come from @onethumbmobile.com (with a very very minor possibility of @virtualrealms.asia). If you look at this email address, it ends in @outlook.com, which can be created by anyone (same with @gmail.com, @hotmail.com, @mail.com, and so on and so forth).

Re: Muldar I think this is a Fake.

Posted: Tue Jul 02, 2019 3:40 am
by Difinitus
To add on to what Difinitus said, it’s usually a good idea to check the last part of the email address if you are wondering if it’s an official email or not. Any communication you may get from CH developers or staff would come from @onethumbmobile.com (with a very very minor possibility of @virtualrealms.asia). If you look at this email address, it ends in @outlook.com, which can be created by anyone (same with @gmail.com, @hotmail.com, @mail.com, and so on and so forth).
Yes, that is important to look at when you receive suspicious emails like this example.

Celtic Heroes Support does not reach out to players initially. If our team suspects foul play on your account, we have a very specific ban message that asks you to contact us directly.

Re: Muldar I think this is a Fake.

Posted: Wed Jul 03, 2019 9:51 pm
by Angmar Reid
I wonder how these players are able to get the email addresses of other players... that in itself is scary lol.

Re: Muldar I think this is a Fake.

Posted: Thu Jul 04, 2019 2:47 am
by Difinitus
I wonder how these players are able to get the email addresses of other players... that in itself is scary lol.
Usually by way of 3rd party community groups and social engineering.

Re: Muldar I think this is a Fake.

Posted: Thu Jul 04, 2019 3:35 am
by Angmar Reid
I wonder how these players are able to get the email addresses of other players... that in itself is scary lol.
Usually by way of 3rd party community groups and social engineering.
Oooh gotcha. This is why you be careful what you share on the internet, guys. Lol. Don’t hand out your email and you can never be hacked :D

Re: Muldar I think this is a Fake.

Posted: Thu Jul 04, 2019 8:33 pm
by Pineapple
To add on to what Difinitus said, it’s usually a good idea to check the last part of the email address if you are wondering if it’s an official email or not. Any communication you may get from CH developers or staff would come from @onethumbmobile.com (with a very very minor possibility of @virtualrealms.asia). If you look at this email address, it ends in @outlook.com, which can be created by anyone (same with @gmail.com, @hotmail.com, @mail.com, and so on and so forth).
Yes, that is important to look at when you receive suspicious emails like this example.

Celtic Heroes Support does not reach out to players initially. If our team suspects foul play on your account, we have a very specific ban message that asks you to contact us directly.
Yeah, *** warnings am i right