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Support Waiting Time

Posted: Fri Apr 17, 2020 8:13 pm
by Drayden
Pretty sure I might come across inpatient, but I’ve sent an email regarding login issues a little while back but I received no answer yet.

Anyone knows what the average waiting time is for these kind of support requests?

Thanks in advance, ciao!

Re: Support Waiting Time

Posted: Sat Apr 18, 2020 3:53 pm
by Mind
Generally about a week depending upon their backlog.
Edit: although, sending multiple messages generally delays response time as it moves the request further down the queue.