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Refund
Posted: Tue Jul 17, 2012 5:18 pm
by Lordben
I want a refund for my royal mountain shield since I bought it for 300k, wrote a support ticket and I haven't received anything, yet my friends write one 20 minutes later than me yet they get one? don't know if I wrote the write things in the note.
Re: Refund
Posted: Tue Jul 17, 2012 5:19 pm
by admin
Hi there, all the refunds will be processed in the next 24 hours as there are a lot of them, however they will all be done so please don't worry if you haven't got yours yet.
Thanks!
Re: Refund
Posted: Tue Jul 17, 2012 5:21 pm
by Lordben
Thank you admin!
thought there was something wrong with my support note.
Re: Refund
Posted: Tue Jul 17, 2012 5:23 pm
by admin
No worries, will make sure they all get done as soon as possible. Thanks for your understanding.
Re: Refund
Posted: Wed Jul 18, 2012 4:48 pm
by masm
Hi! Just wondering when I'll be getting refunded the difference or full refund for the item i bought in scavenger lux store?
I know several member in the clan have submited support tickets after I sent mine and have already received their refund back...
Its been over 24 hours now and I am patiently awaiting my refund.
Also one of the members Lera is also awaiting a refund.
Can you look into this for me?
Thank you very much,
- MASM
www.masmar.co.uk
Re: Refund
Posted: Wed Jul 18, 2012 5:05 pm
by Teaweasel
^^^^^^^^ROFLMAO
Admin just covered this entire topic with the OP. Yer gonna make him restate it all for you? They got 4 people dedicated to going thru all these tickets.. They will get it done. Just be patient, they don't work 24/7.
Re: Refund
Posted: Wed Jul 18, 2012 5:07 pm
by Lordben
haha! just as i was about to post that mine also hasn't arrived i got it, good timing.
Re: Refund
Posted: Wed Jul 18, 2012 5:15 pm
by masm
Awesome! Thanks Teaweasel!
Re: Refund
Posted: Fri Jul 20, 2012 5:19 pm
by masm
Trying to be patient however its almost been 72 hours now and I still haven't got a refund difference from the email I sent to support :/
Almost everyone has received their refund except a few:
Sergio1575, TheOnlyOne, Lera, Life and myself.
Hoping someone looks into this soon..
Teaweasel when you referred to OP what does this stand for?
Thanks so much,
- MASM
http://www.masmar.co.uk
Re: Refund
Posted: Fri Jul 20, 2012 6:45 pm
by Teaweasel
OP means two things on forums..
Usually it means Original Poster, as in the first comment in a thread.
But other times if an item is called OP, it can mean Over-Powered.
Sorry that you haven't gotten your refund yet, we can just bump this and hopefully someone can follow up.